Privacy Policy

Privacy Policy

Effective Date: [Insert Date]

Introduction

Welcome to QuickPay. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use QuickPay services.

By using QuickPay, you agree to the practices described in this policy.

Information We Collect

We may collect:

• Personal Information: Name, email, phone number, address, and identification documents for KYC.
• Transaction Data: Deposit, withdrawal, transfer, and payment information.
• Technical Data: IP address, device information, and usage logs.
• Communication Data: Your messages with our support team.

How We Use Your Information

We use your data to:

• Create and manage your QuickPay account.
• Process deposits, withdrawals, and transactions.
• Provide virtual Visa cards and wallet services.
• Comply with legal and regulatory requirements (KYC/AML).
• Improve and secure our services.
• Communicate with you regarding your account and promotions (you can opt out anytime).

How We Protect Your Data

We use industry-standard encryption, secure servers, and access controls to protect your data. Only authorized staff can access your information to provide necessary support or compliance checks.

Sharing Your Information

We do not sell your personal data. We may share your information with:

• Regulatory authorities if required by law.
• Payment and card processing partners to provide services.
• Service providers under confidentiality agreements (e.g., SMS/email providers).

Your Rights

You have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data where applicable.
• Object to or restrict processing in certain circumstances.
• Request data portability where applicable.

To exercise these rights, contact us at: support@quickpay.sd.

Cookies and Tracking

QuickPay may use cookies to enhance your user experience and analyze site usage. You can manage your cookie preferences in your browser settings.

Data Retention

We retain your personal data as long as necessary to fulfill our service and legal obligations. We may retain transaction data for compliance and financial record-keeping purposes.

International Transfers

As QuickPay serves Sudanese globally, your data may be processed in other countries with appropriate safeguards to protect your information.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or in-app notifications.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

📧 Email: support@quickpay.sd